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Management Jobs
Full Time
1/7/2025
Mississauga, ON L5B 0
(3.2 miles)
If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology. We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit www.jazzpharma.com and follow @JazzPharma on Twitter. English:Jazz Pharmaceuticals is a global biopharmaceutical company dedicated to developing life-changing medicines for people with serious diseases - often with limited or no options. We have a diverse portfolio of marketed medicines and novel product candidates, from early to late-stage development, in key therapeutic areas. Our focus is in neuroscience, including sleep medicine and movement disorders, and in oncology, including hematologic and solid tumors. We actively explore new options for patients including novel compounds, small molecule advancements, biologics and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in more than 90 countries.We are looking for the best and brightest talent to join our team. If you are looking to be a part of a company with an unwavering commitment to improving patients’ lives and being a great place to work, we hope you will explore our career openings and get to know Jazz Pharmaceuticals.The role of the Oncology Account Manager (OAM) for Quebec is to maximize the full sales potential of the product portfolio, achieving sales and related performance targets (as defined by the management team). This will be achieved through coordination of internal and external stakeholders to ensure the appropriate patients have access to Jazz Pharmaceuticals Hematology-Oncology products. Developing professional working partnerships with those stakeholders to positively influence sales potential, future guidelines, funding, positioning of products and ensure effective implementation of peer to peer/advocacy programs.The OAM will take full accountability for the preparation and execution of strong territory business & account management plans as agreed with the management team, fully utilizing agreed processes and procedures. The successful candidate will ideally reside in Quebec and speak fluent English and French.Essential FunctionsDevelop and implement strategic account plans to enhance sales performance, exceed territory targets and contribute to national and team targets.Ability to learn independently to be able to clearly convey the scientific and clinical information of our products and disease area to leading researchers and clinicians.Foster strong relationships with key accounts, KOLs and stakeholders by analyzing challenges, uncovering new insights, exploring options, and identifying innovative solutions through persistence and resourcefulness.Build customer networks that enable the rapid identification, diagnosis and treatment of patients.Review and analyze product performance within accounts and develop appropriate business plans.Work collaboratively to understand and apply overall knowledge of healthcare industry, trends, market conditions, clinical guidelines, and market access environment as it relates to effective account management.Work with medical, market access and marketing to enable customer access to Jazz Pharmaceuticals support programs e.g., educational events, relevant symposia, peer to peer programs.Profiling and regular updating of customers & accounts into VEEVA CRM systemAccurate and timely reporting of customer and business records, through VEEVA CRM system, using agreed performance measures.Willingness and ability to assist with ad hoc business projects as defined and directed by the management team.Proficient at customer engagements in both the in-person and virtual setting.Perform all duties in compliance with applicable laws, regulations, Innovative Medicines Canada Code of Practice, Jazz policies, as well as the Jazz mission, vision and core values.Required Knowledge, Skills, and AbilitiesPrevious specialty pharmaceutical sales experience with a proven track record ideally in an aligned therapeutic area or in orphan disease or experience as a health care professional in the specific therapeutic area.Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholdersProven track record in negotiating & influencing within a healthcare setting to deliver agreed and measurable objectivesUnderstanding of market access and ability to access funding for new and existing drugs, with a demonstrable understanding of funding processesExperience in working cross-functionally; self-starter with a strong sense of personal accountability as well as the ability to work in a cross-functional team in a dynamic environmentEffective and persuasive communicator with excellent presentation skillsExperience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, in particular to patientsDemonstrated capabilities in working with computer software programs.Education and Experience RequirementsLife Sciences graduate or equivalent.Fully valid driving license.Minimum of 8 years sales experience in the pharmaceutical/biotechnology industry or other equivalent work experience.Sales Experience in Hematology/Oncology and Bone Marrow Transplant preferred. In-depth knowledge of the inpatient Hospital environmentExcellent communication skills, strong interpersonal skills, strong planning and organizational skills are required. Self-motivation and ability to excel in a team environment.Bilingual - must speak fluent English and FrenchDescription of Physical DemandsResponsibilities may require working outside of “normal” hours.The size of territory will necessitate travel to ensure coverage of customers.Frequently operating a computer, printer, telephone and other similar office machinery.Jazz Pharmaceuticals is an Equal Opportunity Employer.French:Jazz Pharmaceuticals est une entreprise biopharmaceutique mondiale ddie au dveloppement de mdicaments rvolutionnaires pour les personnes atteintes de maladies graves - souvent avec peu ou pas d’options de traitement. Nous avons un portefeuille diversifi de mdicaments commercialiss et de produits candidats novateurs divers stades de dveloppement, dans des domaines thrapeutiques cls. Nos champs thrapeutiques d’intrt touchent la neuroscience, y compris la mdecine du sommeil et les troubles du mouvement, et l’oncologie, autant en tumeurs hmatologiques que solides. Nous explorons activement de nouvelles options de traitement novatrices pour les patients, comme des petites molcules, des agents biologiques, ainsi que des technologies spcialises en lien avec la libration des mdicaments. Le sige social de Jazz est situ Dublin, en Irlande, et la compagnie compte des employs dans le monde entier, servant des patients dans plus de 90 pays.Nous sommes la recherche de personnes talentueuses pour joindre notre quipe. Si vous souhaitez faire partie d’une entreprise avec un engagement indfectible envers l’amlioration de la vie des patients et si vous voulez voluer dans un environnement de travail sans pareil, nous vous invitons explorer nos offres d’emploi et apprendre connatre plus amplement Jazz Pharmaceuticals.Le rle du Gestionnaire de Comptes en Oncologie (GCO) pour le Qubec est de maximiser le plein potentiel de vente du portefeuille de produits, en atteignant les objectifs de vente et de performance associs (tels que dfinis par l’quipe de direction). Le/La GCO devra travailler en troite collaboration avec les clients internes et externes pour garantir que les patients ligibles aient accs aux produits d’hmato-oncologie de Jazz Pharmaceuticals. Il/Elle devra tre en mesure d’tablir des partenariats professionnels avec ses clients afin d’influencer positivement le potentiel de vente, les futures recommandations de traitement, l’accs, le remboursement et le positionnement des produits. Il/Elle devra assurer la mise en place efficace de programmes permettant les changes entre pairs et le dveloppement de collaborateurs/supporteurs.Le/La GCO prendra l’entire responsabilit de la prparation et de l’excution de plans de gestion de territoire et de comptes, tels que convenus avec l’quipe de direction et en utilisant les processus et procdures mis sa disposition. Le/La candidat(e) retenu(e) rsidera au Qubec et devra idalement tre parfaitement bilingue (franais et anglais).Fonctions principales:Dvelopper et mettre en uvre des plans stratgiques de comptes pour amliorer les performances de vente, dpasser les objectifs de territoire et contribuer l’atteinte des objectifs nationaux.Avoir la capacit d’apprendre de manire autonome et de pouvoir transmettre clairement aux clients cls les informations scientifiques et cliniques relies nos produits et aux maladies pour lesquelles ceux-ci sont indiqus.tablir des relations solides avec les principaux intervenants des comptes majeurs et les mdecins influents. Utiliser ses capacits d’analyse afin d’identifier les principaux dfis du territoire. Faire preuve de crativit et de persvrance afin de mettre en place des solutions novatrices en lien avec ces dfis.Btir un rseau fiable de clients qui permettra l’identification rapide, le diagnostic et le traitement des patients appropris.Examiner et analyser les performances des produits au sein des divers comptes et dvelopper un plan d’affaire appropri.Travailler en collaboration afin d’amliorer sa comprhension et d’acqurir de nouvelles connaissances relies l’industrie de la sant, aux tendances et conditions du march, aux lignes directrices et l’environnement d’accs au march, le tout, dans un esprit de gestion efficace de comptes.Travailler avec les quipes mdicales, d’accs au march et de marketing pour permettre aux clients d’accder aux programmes de soutien de Jazz Pharmaceuticals (e.g.: vnements ducatifs, symposiums, forums d’change entre collgues).Mettre jour rgulirement le profil des clients et des comptes dans le systme CRM VEEVA.Rapporter avec prcision et en temps opportun les informations dans les dossiers clients et commerciaux, via le systme CRM VEEVA, en utilisant les mesures de performance convenues.Faire preuve de flexibilit et avoir la volont d’assister l’quipe de direction, de faon ponctuelle, avec certains projets spciaux.Avoir les comptences et l’autonomie requises afin d’organiser des rencontres en personne et/ou virtuelles avec les clients du territoire.Excuter toutes les tches en conformit avec les lois applicables, les rglements, le Code de pratique des mdicaments innovants du Canada, les politiques de Jazz, ainsi que la mission, la vision et les valeurs fondamentales de Jazz.Connaissances, comptences et capacits requises:Possder une exprience antrieure en vente de produits pharmaceutiques spcialiss avec un dossier prouv de russite, idalement dans un domaine thrapeutique align ou avec une maladie orpheline. Le/La candidat(e) peut galement avoir de l’exprience en tant que professionnel(le) de la sant dans le domaine thrapeutique li au prsent affichage.Avoir des comptences avances en gestion de comptes. Dmontrer une acuit commerciale et une approche innovante des projets. Apporter des solutions ayant une valeur ajoute pour Jazz Pharmaceuticals et ses partenaires.Avoir un historique prouv de russite en ngociation et influence dans un contexte de soins de sant menant l’atteinte d’objectifs pr-dtermins et mesurables.Comprhension de l’accs au march et capacit collaborer en vue de l’obtention du remboursement pour de nouveaux mdicaments et ceux dj commercialiss.Exprience de travail en collaboration interdpartementale. Personne autodidacte avec un fort sens des responsabilits personnelles ainsi qu’avec la capacit de travailler en quipe dans un environnement dynamique.Communicateur efficace et persuasif avec d’excellentes comptences en prsentation.Exprience de travail avec des partenaires appropris sur des projets conjoints apportant des avantages toutes les parties prenantes, en particulier aux patients.Capacits dmontres travailler avec les principaux logiciels informatiques.Exigences en matire d’ducation et d’exprience:Diplm en sciences de la vie ou quivalent.Dtenir un permis de conduire valide.Minimum de 8 ans d’exprience en vente dans l’industrie pharmaceutique/biotechnologique ou autre exprience de travail quivalente.Exprience de vente en hmatologie/oncologie et en transplantation de moelle osseuse prfre. Connaissance approfondie du milieu hospitalier.D’excellentes comptences en communication, en tablissement de relations interpersonnelles, en planification et en organisation sont requises.Personne capable de se motiver d’elle-mme et ayant la capacit d’exceller dans le travail d’quipe.Bilingue - doit parler couramment l’anglais et le franais.Description des exigences physiques: Ce poste peut ncessiter de travailler en dehors des heures “normales”.La taille du territoire ncessitera des dplacements pour assurer la couverture des clients.Utilisation frquente d’un ordinateur, d’une imprimante, d’un tlphone et d’autres appareils de bureau similaires et conventionnels.Jazz Pharmaceuticals est un employeur faisant la promotion de l’quit en matire d’accs l’emploi. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR CANADA BASED CANDIDATES ONLYJazz Pharmaceuticals Canada, Inc. and Celator Pharmaceuticals Corp. are committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive.For this role, the full and complete base pay range is: $120,000.00 - $180,000.00Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual pay decisions. This range will be reviewed on a regular basis.At Jazz/Celator, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, Extended Health Care, Dental, Long Term Disability, Life Insurance, RRSP, and paid vacation.
Full Time
1/1/2025
Mississauga, ON L5L 2W7
(3.2 miles)
COMMUNITY NAME Sunrise of Erin Mills JOB OVERVIEW The Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration and providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local laws, standards, and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Responsibilities:As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:Medication Administration:Provides the highest degree of quality care and services by administering medication and treatments in a safe organized manner.Reviews, reads, notates, and initializes Daily Log to document and learn about pertinent information about residents.Receives medication updates from Resident Care Director (RCD) or Wellness Nurse.Administers, assists with, and observes medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).Ensures that medications are passed according to times.Documents and initials as medications are given and ensures that appropriate documentation is completed for refusal or missed doses.Maintains confidentiality of all resident information including resident medication among other residents.Reports all resident concerns made while administering the medication to the RCD or Wellness Nurse.Restocks medication cart after all medication passes.Assists in checking medication regardless of packaging system.Assesses the residents to determine need for "as needed medication" and appropriately documents and reports to supervisor.Counts all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift.Maintains and cleans the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.Follows re-fill process for medications.Helps residents maintain independence and promotes dignity and physical safety of each resident adhering to the Sunrise Principles of Service.Strives to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs.Practices routinely good standard care precautions of cleanliness, hygiene, and health.Resident Care Communications:Notifies RCD of any resident and/or family concerns through the LEAD process.Attends and actively participates in daily Cross Over meetings facilitated by the LCM.Participates in the development of the Individualized Service Plans (ISP)/Individualized Care Plans (ICP) and monthly updates.Risk Management and General Safety:Partners with community team to ensure community is in compliance with OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.Reports all accidents/incidents immediately.Reports all unsafe and hazardous conditions/equipment immediately.Ensures any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits and in compliance with fire codes.Complies with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies.Understands and practices the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.Reports occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.Ensures oxygen tanks are stored safely, exchanges guest/resident's tanks when empty and monitors to make sure liters of oxygen are at prescribed levels.Training and Contributing to Team Success:Actively participates as a member of a team and commits to working toward team goals.Demonstrates in daily interactions with others, our Team Member Credo.Commits to serving our residents and guests through our Principles of Service.Contributes to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.Attends regular meetings; Town Hall, Department Team., Cross Over, Medication Technician., and others as directed by the Supervisor/Department Coordinator.Attends regular training by RCD and neighborhood coordinators.Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.High School diploma/GED accepted and may be required per state/provincial regulations.In states/provinces where appropriate, must maintain certifications.Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:CPR and First AidMust be at least 18 years of age.Previous experience working with seniors preferred.Desire to serve and care for seniors.Ability to make choices and decisions and act in the resident's best interest.Ability to react and remain calm in difficult situations.Ability to handle multiple priorities.Possess written and verbal skills for effective communication and level of understanding.Demonstrates good judgment, problem solving and decision-making skills.As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance. ABOUT SUNRISE Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will... Make a Difference Every Day We are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. I gnite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursemen t In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
Full Time
12/17/2024
Lewiston, NY 14092
(43.3 miles)
Details Department:Skilled NursingSchedule: Full-time Salaried with on call rotationFacility: Ascension Living Our Lady of PeaceLocation: Lewiston, NYCompensation: $72,758.40 - $120,057.60 annuallyActual compensation offered will vary based on factors including applicable licenses, certifications, education, experience, location, qualifications and comparison with associates in similar roles.Schedules will include hours on some weekend and some holidaysBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Responsibilities Manage activities, workflow and nursing resources of assigned nursing unit(s).Ensure compliance with regulatory and accreditation requirements for self and within unit.Develop and implement policies and procedures to guarantee efficient and effective delivery of health services.Conduct hiring, training, directing, development and evaluating of staff.Identify and resolve issues affecting the delivery of patient care services for the assigned unit(s).Assure resident safety by identifying safety hazards and emergency situations and initiates corrective action as appropriate.Monitor and adhere to budget.Approve or monitor expenditures, purchases and other actions to ensure compliance with budget guidelines.Requirements Licensure / Certification / Registration:Required Credential(s):BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date. American Heart Association or American Red Cross accepted.Registered Nurse obtained prior to hire date or job transfer date.Education:Required professional licensure/certification AND 3 years of experience and 1 year of cumulativeleadership experience required.Additional Preferences RN with supervisory/management experience highly preferred.Long Term Care/Skilled Nursing Home experience preferred.Why Join Our Team Ascension Living is a nationally recognized non-profit senior living provider offering rewarding career opportunities in numerous locations across 11 states and Washington D.C. As part of our Independent Living, Assisted Living, Short-term Rehabilitation, Memory Support or Long-term Care teams, you will be empowered to provide compassionate, personalized care and develop lasting relationships with our residents and their loved ones.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.Equal Employment Opportunity Employer Ascension Senior Living will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish)poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination NoticePlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify
Full Time
1/3/2025
Mississauga, ON L4W 27
(3.2 miles)
Join our team as a Tim Horton's Assistant Restaurant Manager!Competitive Annual Salary $46,000 - $51,000Quarterly Bonus PotentialEnd of fiscal year Super Bonus potentialRRSP MatchingFree Employee ParkingSSP Canada operates several restaurants throughout Toronto Pearson International Airportlocated in Mississauga, ON. Our restaurants include:Tim Horton’s, Freshii, Boccone, Mill Street, Camden, Urban Crave, Tap & Pour, Dirty Bird, Distillery Food Hall, Built Burger, Upper Crust.The Assistant Restaurant Manager has the very important job of partnering with the Restaurant General Manager on leading the restaurant team. Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team.Essential FunctionsRecruits, trains, develops and communicates with team of Food Travel Experts Implements and maintains guest service standards and/or brand specifications.Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.Develops, plans and assigns daily goals, tasks and Team Member assignments.Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.Maintains adherence to all company policies and procedures, as well as provincial health/sanitation standards.Manages all office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll.Skills & Other RequirementsMinimum of two (2) years of experience in the food & beverage industry, in a management capacityFood and Beverage experience in a casual dining setting required.Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision makingExcellent written and verbal communicationEffective organizational maturity to prioritize daily, weekly, monthly and yearly activitiesSSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.
Full Time
12/25/2024
Ancaster, ON L9G 0G1
(30.2 miles)
RETAIL STORE MANAGERABOUT OUR STORES:PetSmart is a retailer unlike any other; we don’t just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores through that lens and are passionate about creating a unique, customer-focused environment.As a Retail Store Manager with PetSmart, you’ll oversee all aspects of our retail storefrom head to tail. From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, you’ll set the standard of success within our stores. It’s no easy feat, but every day you come in to work you’ll take pride in knowing that you're making a real difference for your associates, our pet parents, and pets in our care.ABOUT OUR TEAMS:In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. You’ll lead an Assistant Manager, Service Managers and Department Managers to success in the following areas:Customer Engagement:With extensive knowledge of our products and a passion for animals, our Customer Engagement team ensure that our customers have the right solutions for their pet. In addition to supporting store initiatives, they also lead a team of Pet Care Associates to maintain a safe and clean environment for all pets in our care.Merchandising & Inventory:With a heavy emphasis on store presentation, our Merchandise and Inventory teams play an integral role in helping our pet parents find exactly what they need, right when they need it. This team leads the execution plan-o-grams, organize promotional and sale price changes, and oversee fulfillment of our In-Store Pick Up Orders.Associate Leadership:With an emphasis on training and development, our Associate Lead ensures that our teams have the education they need to advise pet parents, complete pet safety inspections and support the Store Manager on company initiatives.Services: There’s more to our stores than just the merchandiseit’s the services that we offer that are fast growing areas of our business. Although ourGrooming Salonand ourPets Hoteldo have their own leaders, it is in partnership with the Store Manager that they are successful business units.Overall Retail Initiatives:You and your teams will also drive sales and traffic targets, execute on strategic merchandising initiatives and set standards of success within our retail store.ABOUT YOUR CAREER:Just like we’re there for pets at every stage of their lives, we’ll be with you at every stage of your career, too. With PetSmart, you will have opportunities to:Develop your leadership skills with on-going development Tackle the challenge of a new store opening or turning around a struggling storeTransfer to any one of our 1600 stores nationwide Grow to become a District Leader and then a Regional DirectorTHE WARM AND FUZZIES:We’ve highlighted job responsibilities as best as we could abovebut the best parts of working at PetSmart can’t be fully described in the job description.It’s the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!It’s the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!It’s the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he’s taken!It’s the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.It’s the celebration of Bella’s birthday, Gizmo’s graduation from puppy classes or Ace’s adoption.It’s the little things we do that add up to really big things that pets need.Working at PetSmart is not a job, it’s a community of those who work together for the love of pets.Apply now to experience a career that loves you back.This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.
Full Time
12/28/2024
Toronto, AB M5J 1A6
(14.8 miles)
Additional InformationJob Number24216648Job CategoryProperty LeadershipLocationThe Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada, M5J 1A6VIEW ON MAPScheduleFull TimeLocated Remotely NPosition Type ManagementJOB SUMMARYFunctions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.CANDIDATE PROFILEEducation and Experience• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.OR• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.Preferred:• General Manager experience in limited or full-service property.• Ability and willingness to work flexible hours including weekends, holidays and late nights.• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.JOB SPECIFIC TASKSBusiness Strategy DevelopmentStays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel’s business strategies; translates Marriott global strategic plan into one that can be executed on property.Business Strategy ExecutionExecutes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.Sales and MarketingWorks closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.Talent Management and Organizational CapabilityCreates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.Business Information AnalysisReviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.Employee and Labor RelationsVerifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (“open door policy”); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.Revenue ManagementWorks with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel’s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.Owner RelationsBuilds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.Customer and Public Relations ManagementInteracts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”).Company/Brand Policy, Procedures, and Standards ComplianceVerifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.Notification to Applicants: The Westin Harbour Castle Toronto takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process The salary range for this position is $275,000-$353,000 annually.Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
Full Time
1/5/2025
Mississauga, ON
(0 miles)
Hannah discovered OPPORTUNITY working at TJX Having now worked and thrived in several of our stores, Hannah knows that opportunities for learning can be found around every corner. We like to get everyone involved in everything we do, because we always work together.??What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureBenefits that take effect your first dayDedicated training and on-the-job resources to enhance your developmentThree weeks’ vacation with option to buy an additional week through our Vacation Trade ProgramTuition reimbursement to support your career progressionMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:Overall accountability to support store sales results, expense management, reduce shrink and damages by managing assigned area that may include merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving; direct accountability for recruitment, training and Associate development, performance and acts as a role model on delivering positive Associate and customer experience in StoreProvides input on succession plans to meet future needs; includes ensuring each Associate has a development plan that supports their growth and career aspirationsCommunicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives; implement changes to Store floor plans as needed Accountable to support established store sales, expense targets and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention and improving customer serviceSupport competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market or competition changes to inform recommendations to District Managers and Business Development teamsFor a closer look into the Assistant Store Manager role, click What you’ll needTo begin your career with us, you’ll have:Post-secondary education is preferred; minimum high school education requiredMinimum 2 to 3 years supervisory experience in Retail including but not limited to operations, customer service, merchandising, people management, health and safety and loss preventionDemonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company by providing advice feedback and guidance to resolve problems Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching Salary Range: $46,410 - $65,076* *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience. Posting detailsInternal TJX Canada Associate to submit the completed and signed Internal Application Form and their resume through TMS. For more information, refer to the Internal Application Form Guide located on the Thread/HR Hub. In addition, please use your personal email address when submitting your resume and Internal Application Form.Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
12/16/2024
Vaughan, ON L4L 9K5
(13.8 miles)
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 259571Store Name/Number: ON-Colossus (1504)Address: 7575 Weston Road – Unit 117C, Vaughan, ON L4L 9K5, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…As Talent and Business Operations Manager, Stores, you will be responsible for managing the People and Operations aspects of a specific Sephora store location. You will regularly support in areas such as staffing/zoning of the store, beauty advisor training and education, onboarding of new advisors, store scheduling and overall execution of Sephora operation standards within the store.Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates.Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy.Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.We’d love to hear from you if…You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.While at Sephora, you’ll enjoy…The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
Full Time
1/7/2025
Mississauga, ON L5B 0
(3.2 miles)
If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology. We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit www.jazzpharma.com and follow @JazzPharma on Twitter. Jazz Pharmaceuticals is a global biopharmaceutical company dedicated to developing life-changing medicines for people with serious diseases - often with limited or no options. We have a diverse portfolio of marketed medicines and novel product candidates, from early to late-stage development, in key therapeutic areas. Our focus is in neuroscience, including sleep medicine and movement disorders, and in oncology, including hematologic and solid tumors. We actively explore new options for patients including novel compounds, small molecule advancements, biologics and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in more than 90 countries.We are looking for the best and brightest talent to join our team. If you are looking to be a part of a company with an unwavering commitment to improving patients’ lives and being a great place to work, we hope you will explore our career openings and get to know Jazz Pharmaceuticals.The role of the Oncology Account Manager (OAM) for Ontario East and Atlantic is to maximize the full sales potential of the product portfolio, achieving sales and related performance targets (as defined by the management team). This will be achieved through coordination of internal and external stakeholders to ensure the appropriate patients have access to Jazz Pharmaceuticals Hematology-Oncology products. Developing professional working partnerships with those stakeholders to positively influence sales potential, future guidelines, funding, positioning of products and ensure effective implementation of peer to peer/advocacy programs.The OAM will take full accountability for the preparation and execution of strong territory business & account management plans as agreed with the management team, fully utilizing agreed processes and procedures. The successful candidate will ideally reside in Ontario in the GTA (Peel, Halton, York or Durham Regions) or Hamilton/Niagara.Essential FunctionsDevelop and implement strategic account plans to enhance sales performance, exceed territory targets and contribute to national and team targets.Ability to learn independently to be able to clearly convey the scientific and clinical information of our products and disease area to leading researchers and clinicians.Foster strong relationships with key accounts, KOLs and stakeholders by analyzing challenges, uncovering new insights, exploring options, and identifying innovative solutions through persistence and resourcefulness.Build customer networks that enable the rapid identification, diagnosis and treatment of patients.Review and analyze product performance within accounts and develop appropriate business plans.Work collaboratively to understand and apply overall knowledge of healthcare industry, trends, market conditions, clinical guidelines, and market access environment as it relates to effective account management.Work with medical, market access and marketing to enable customer access to Jazz Pharmaceuticals support programs e.g., educational events, relevant symposia, peer to peer programs.Profiling and regular updating of customers & accounts into VEEVA CRM systemAccurate and timely reporting of customer and business records, through VEEVA CRM system, using agreed performance measures.Willingness and ability to assist with ad hoc business projects as defined and directed by the management team.Proficient at customer engagements in both the in-person and virtual setting.Perform all duties in compliance with applicable laws, regulations, Innovative Medicines Canada Code of Practice, Jazz policies, as well as the Jazz mission, vision and core values.Required Knowledge, Skills, and AbilitiesPrevious specialty pharmaceutical sales experience with a proven track record ideally in an aligned therapeutic area or in orphan disease or experience as a health care professional in the specific therapeutic area.Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholdersProven track record in negotiating & influencing within a healthcare setting to deliver agreed and measurable objectivesUnderstanding of market access and ability to access funding for new and existing drugs, with a demonstrable understanding of funding processesExperience in working cross-functionally; self-starter with a strong sense of personal accountability as well as the ability to work in a cross-functional team in a dynamic environmentEffective and persuasive communicator with excellent presentation skillsExperience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, in particular to patientsDemonstrated capabilities in working with computer software programs.Education and Experience RequirementsLife Sciences graduate or equivalent.Fully valid driving license.Minimum of 8 years sales experience in the pharmaceutical/biotechnology industry or other equivalent work experience.Sales Experience in Hematology/Oncology and Bone Marrow Transplant preferred. In-depth knowledge of the inpatient Hospital environmentExcellent communication skills, strong interpersonal skills, strong planning and organizational skills are required. Self-motivation and ability to excel in a team environment.Description of Physical DemandsResponsibilities may require working outside of “normal” hours.The size of territory will necessitate travel to ensure coverage of customers.Frequently operating a computer, printer, telephone and other similar office machinery.Jazz Pharmaceuticals is an Equal Opportunity Employer. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR CANADA BASED CANDIDATES ONLYJazz Pharmaceuticals Canada, Inc. and Celator Pharmaceuticals Corp. are committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive.For this role, the full and complete base pay range is: $120,000.00 - $180,000.00Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual pay decisions. This range will be reviewed on a regular basis.At Jazz/Celator, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, Extended Health Care, Dental, Long Term Disability, Life Insurance, RRSP, and paid vacation.
Full Time
12/25/2024
Toronto, AB M4W 1A7
(14.8 miles)
Additional InformationJob Number24216643Job CategoryProperty LeadershipLocationW Toronto, 90 Bloor Street East, Toronto, ONT, Canada, M4W 1A7VIEW ON MAPScheduleFull TimeLocated Remotely NPosition Type ManagementJOB SUMMARYFunctions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.CANDIDATE PROFILEEducation and Experience• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.OR• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.Preferred:• General Manager experience in limited or full-service property.• Ability and willingness to work flexible hours including weekends, holidays and late nights.• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.JOB SPECIFIC TASKSBusiness Strategy DevelopmentStays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel’s business strategies; translates Marriott global strategic plan into one that can be executed on property.Business Strategy ExecutionExecutes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.Sales and MarketingWorks closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.Talent Management and Organizational CapabilityCreates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.Business Information AnalysisReviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.Employee and Labor RelationsVerifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (“open door policy”); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.Revenue ManagementWorks with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel’s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.Owner RelationsBuilds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.Customer and Public Relations ManagementInteracts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”).Company/Brand Policy, Procedures, and Standards ComplianceVerifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.Notification to Applicants: W Toronto takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.The salary range for this position is $239,000-$307,000 annually. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
Full Time
1/5/2025
Toronto, ON
(16.9 miles)
Purnima discovered RECOGNITION working at TJX.Recognized as a “TJX Joy Ambassador" on multiple occasions, Purnima says it's here that she learned the power of joy. The teamwork, support and creative problem-solving you'll be a part of, deserve to be recognized every day.What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your development Merchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say there’s no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store’s fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you’ll needTo begin your career with us, you’ll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentHourly range: $19.20 - $24.00 per hour* * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands..Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centers, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
12/16/2024
Vaughan, ON L4K 5W4
(16.5 miles)
Job ID: 241723 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. We’d love to hear from you if… You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you’ll enjoy… The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Full Time
12/25/2024
Toronto, GUA M5V 3G7
(14.8 miles)
Additional InformationJob Number24186319Job CategoryProperty LeadershipLocationThe Ritz-Carlton Toronto, 181 Wellington Street West, Toronto, ONT, Canada, M5V 3G7VIEW ON MAPScheduleFull TimeLocated Remotely NPosition Type ManagementJOB SUMMARYFunctions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.CANDIDATE PROFILEEducation and Experience• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.OR• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.CORE WORK ACTIVITIESManaging Profitability and Departmental Budgets• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.• Reviews financial reports and statements to determine how Operations is performing against budget.• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.• Strives to maintain profit margins without compromising guest or employee satisfaction.• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.• Makes and executes key decisions to keep property moving forward towards achievement of goals.Managing Property Operations• Strives to improve service performance.• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.• Ensures core elements of the service strategy are in place to produce the desired results.• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.Leading Property Operations Teams• Establishes a vision for product and service delivery on property.• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.• Ensures employees are treated fairly and equitably.Managing and Conducting Human Resources Activities• Observes service behaviors of employees and providing feedback to individuals and/or managers.• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.• Stays knowledgeable of leadership talent in the property.• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.The salary range for this position is $166,000-$207,000 annually. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Full Time
1/5/2025
Aurora, ON
(29.1 miles)
Purnima discovered RECOGNITION working at TJX.Recognized as a “TJX Joy Ambassador" on multiple occasions, Purnima says it's here that she learned the power of joy. The teamwork, support and creative problem-solving you'll be a part of, deserve to be recognized every day.What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your development Merchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say there’s no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store’s fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you’ll needTo begin your career with us, you’ll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentHourly range: $19.20 - $24.00 per hour* * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands..Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centers, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
1/2/2025
Waterloo, ON N2L 5W6
(44.6 miles)
Job ID: 259914Store Name/Number: ON-Conestoga (0872)Address: 550 King Street North Unit C13A, Waterloo, ON N2L 5W6, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYour role at Sephora:As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.Visual Merchandising. Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store. Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary. Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.We’d love to hear from you if…You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.You have proven ability to influence peers and provide feedback.You can demonstrate strong store operations skills.You have demonstrated effective time management and problem-solving skills.While at Sephora, you’ll enjoy…The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
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